1. Do you take my insurance?
A list of the insurance plans we accept may be found at www.femcentre.com. Go to the tab "Insurance Plans Accepted" on the home page to find the list.
2. What is a Women's Health Nurse Practitioner?
A Women's Healthcare Nurse Practitioner (WHNP) is a registered nurse with advanced academic and clinical experience in Women's Health. Their education and experience qualify WHNPs to diagnose, manage, and treat most common - and many chronic - illnesses, either independently or as part of a health care team.
3. What is a Physician's Assistant?
A Physician Assistant (PA) is a healthcare professional licensed to practice medicine under the supervision of a licensed physician. A Physician Assistant is concerned with preventing, maintaining, and treating illness and injury by providing a broad range of health care services traditionally performed by a physician. Physician assistants conduct physical exams, diagnose and treat illnesses, order and interpret tests, counsel on preventive health care, and write prescriptions.
4. Do I need to see one of the physicians if I see the Nurse Practitioner or a Physician's Assistant?
Seeing one of the physicians is always an option for you; however, it is not always necessary. Our Nurse Practitioners are very confident and competent in their area of expertise. Nurse Practitioners may write prescriptions and order lab work. Insurance companies recognize Nurse Practitioners as qualified healthcare providers who can deliver a wide range of primary care services and treatments, and therefore may include them in their networks of covered healthcare providers.
5. Can I combine my Well Woman Exam with a visit to discuss my hormones?
Yes, but you will have 2 co-pays and you may be responsible for charges not covered by your insurance.
6. Why are sonograms offered with a Well Woman Exam?
A sonogram gives the provider an extra opportunity to check the health of ovaries and the uterine lining. Ovarian cancer has no outward symptoms until it is in an advanced stage. A sonogram is an extra diagnostic tool for overall health.
7. Can my Internal Medicine Doctor at the FEM Centre treat my hormone issues?
No.
8. If I am on my menstrual cycle, can I still get my pap smear done?
If you are having a regular to heavy flow, no, because it interferes with the collection of cells. If you are spotting or having a light cycle we can do your pap.
9. Do you have a list of the supplements you sell and a description of what they are for?
Most supplements are listed on our website at www.femcentre.com. There is a book containing information on our supplements in the waiting area.
10. Can I get a price list on your supplements?
Price information is available (go to Supplements Tab click link).
11. Do you charge to fill out FMLA forms, disability forms or for letters of medical necessity for supplements or prescriptions?
Yes, we do have a minimal fee of $25.00 for these forms.
12. I live out of town. May I do a phone consultation instead of coming back to the office?
Yes, you may. However, most insurance companies do not reimburse for phone consults. Phone consultations may range from $75.00 - $125.00.
13. Why were rebilling fees added to my account?
We add rebilling fees (late fees) to accounts after we send a second bill and receive no response from the patient. Rebilling fees are automatically added to 3rd bill and subsequent bills.
14. May I set up a payment plan?
Payment agreements must be agreed to in writing and signed before your appointment. Payment agreements are for four installments. The first payment of 25% of the balance is due at time of signing the agreement, and three equal payments are due within 90 days.
15. What do I need to do to get my medical records sent to another physician?
You will need to sign a medical release form either here in our office or you can fill one out at another physician's office and have it faxed to us. If you cannot come in and sign the release we can mail one to you.
